Dear Endless support team,This is an application from members of Israeli Russian speaking internet community
livejournal.com. Our community is dedicated to internet shopping, especially from abroad. We are now 900 members,and most of us belong to your current or future customers. A big part of your orders from Israel in the last few months was done as a consequence of the reviews in our community.We were happy to get our orders via DHL carrier, it does not add any additional charges on delivery.For the last few times some of our orders were sent via UPS carrier, it takes a service fee 65$ (240 NIS) or 87$ (340 NIS - another case) per delivery, so we have to add 65-90$ to each order. This makes purchase on your site much less attractive.
The recipient of such costly service can refuse to receive a package being so expensive and it will return to your company.
Please let us enjoy purchasing on your site without additional fees as you declared on your international delivery page:
"What if the actual Import Fees are more than the Import Fees Deposit I was charged?
For items sold by Amazon Export Sales, Inc., you will not be charged any additional fees if the actual Import Fees exceed the Import Fees Deposit we estimated."
Marina Itkin (Jacklinka - administrator) and inetshop_il community.